Shipping Information

Once shipped, you will receive a dispatch confirmation email.

UK Postage Time: 2 – 3 working days
Europe Postage Time: 5 – 6 working days
Outside of Europe: 7 – 9 working days

Orders made on Friday after 1pm will be dispatched on Monday.
 
UK Shipping Costs
Orders between £0 - £9.99
P&P Cost: £1.49
Orders between £10 - £49.99
P&P Cost: £2.99
 Orders over £50
P&P Cost: FREE

Express shipping & Royal Mail Special Delivery can also be selected at the checkout.
 
International Shipping Costs:
Orders between £0 - £9.99
P&P Cost: £2.99
Orders between £10 - £49.99
P&P Cost: £6.99
Orders over £50
P&P Cost: FREE
All orders over £10 are sent tracked, signed and insured.
 
Returns
All items are inspected and tested before sending.
If on the rare occasion you've received a defective or damaged item,
we offer a 30 day policy where we can happily exchange this for you.
Just drop us an email at info@coolspotgaming.co.uk to inform us about your order.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
If you are shipping an item with a value over £20, it's advisable you consider using
a trackable shipping service or purchasing shipping insurance.
 

 

You can track your order at a number of places such as:

https://www.royalmail.com/track-your-item

https://tools.usps.com/go/TrackConfirmAction_input

http://www.trackitonline.org/

Alternatively, you can also use the tracking tool below:

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