Once shipped, you will receive a dispatch confirmation email.
(Orders made on Friday after 2pm will be posted on Monday)
If you have a request for urgent mailing options, such as special delivery, please contact me in advance to discuss.

UK Postage Time: 2 - 3 working days.

Europe Postage Time: 5 - 6 working days.

Outside of the EU: 7 - 9 working days.

Note to USA customers. While it touches American soil fairly quickly within 3 days, it's then transferred to your nearest sort facility - these are usually quick to process through, but at times can take an additional number of days.
If you've paid for tracked and signed-for postage, you can track the order at a number of places such as:
https://www.royalmail.com/track-your-item
https://tools.usps.com/go/TrackConfirmAction_input
http://www.trackitonline.org/
Alternatively, you can also use the tracking tool below:

Returns
All items are inspected and tested before sending.
If on the rare occasion you've received a defective or damaged item, we offer a 30 day policy where we can happily exchange this for you.
Just drop us an email at info@coolspotgaming.co.uk to inform us about your order.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are shipping an item with a value over £20, it's advisable you consider using a trackable shipping service or purchasing shipping insurance.